We are located in Dubai Investments Park 2.
Please click here to see where we are on Google Maps.
Yes, we deliver to all 7 emirates.
Yes, the minimum order is AED1,500.00 excluding damage waiver and delivery fees
Cancellation of orders will forfeit all booking deposits.
The process for any applicable refund will take between 15 to 45 days.
Cancellations made within 48 hours of delivery will incur a 100% cancellation fee.
Damage Waiver is payable to cover all costs associated with normal wear and tear to the equipment. This is an industry standard and is not a refundable charge. The damage waiver does not cover missing or malicious damage to equipment.
We don’t offer event styling services however; we work with, and can recommend a number of stylists we can put you in touch with.
No. Delivery and collection fees are an additional cost that take into consideration; equipment ordered, total weight, location and access and after hours delivery/collection times. It is always best to request a quote to get an accurate costing.
Yes, our transport fees include the full set up, according to instruction on site, or floor plan, of the furniture as well as pack up of the furniture after the event.
Unfortunately once the equipment has been confirmed, paid and delivered we are unable to offer a refund for unused equipment returned on delivery.
To ensure the quality and standard of our equipment we do not allow any items to be collected/returned by customers, couriers or third parties.
Companies
Fill out and sign the confirmation box on your quote including deposit payment details to accept our terms and conditions of trade. Then email the signed and stamped copy back to us along with an LPO.
Private Clients
Fill out and sign the confirmation box on your quote including deposit payment details to accept our terms and conditions of trade. Then email the signed copy back to us with proof of the deposit payment.
The more notice we have of confirmation the better. Until we have signed quote and LPO or a 50% deposit, the items are not confirmed for your event.
Companies
Send a company LPO. If your company does not provide LPOs you must provide a signed and stamped quote.
Private Clients
A 50% deposit is required for all bookings with the balance payable on or before delivery. Payments can be made via:
• Cash
• Cheque
• Online bank transfer
• At any Emirates NBD branch
• Online credit card portal*
*3% surcharge applies
You can amend your booking anytime up to 24 hours prior to delivery during office hours (Sunday – Thursday 9am – 5pm). We will always try to accommodate any changes to an order wherever possible.