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Frequently asked questions.

Unsure where to start? We've answered some of the most commonly asked questions for you here. If you have further questions do not hesitate to give us a call.

Is there a minimum order?

Yes, we have a minimum hire spend policy as per the following:

If your order requires delivery within the metropolitan area we have a minimum hire spend of $500.00
If your order requires delivery to a regional area the minimum hire spend will start from $1000.00 depending on the distance of travel
Orders that require after hours delivery or collection must meet a minimum hire spend of $1000.00
Orders approved for collection from our warehouse must meet a minimum hire spend of $250.00

Please note, these minimum hire spends do not include damage waiver, delivery or collection fees.

Do you service other areas of Australia?

Yes, we are happy to discuss this.

Whilst we have branches located in Melbourne and South East Queensland we are happy to travel as far north as Cairns, to Sydney or Adelaide, and even over to Tasmania. Speak with us about your event today as higher than normal minimum spends do apply.

Can I make changes to my order?

Yes.

Even after your deposit has been paid and the order confirmed we can make changes to your order that allow for variation in guest numbers or unforeseen weather.

Do you have a showroom?

Yes, we sure do.

In Melbourne we have a large showroom in Port Melbourne and on the Gold Coast we have a micro-showroom. Touch base with our sales team to discuss making an appointment.